Making MSMEs buzz again

Making MSMEs buzz again

The RBI’s decision to set up a high-level MSME Committee to resolve issues facing the sector gives some hope

Not all has been well with the micro, small and medium enterprises (MSMEs) since demonetisation and introduction of the Goods and Services Tax (GST). Credit declined. Debtors are mounting pressure. Labour is on the exit following aggressive online sales as a recent Trade Body report revealed.

But the intentions of the governments can’t be faulted. The Government of India (GoI) has put in place a robust public procurement policy. The GST led to the creation of Government eMarketplace (GeMs) and trade exchange (Tradex), which are making some inroads to resolve the delayed payments problems.

However, access to credit is still a problem. This has been flagged as an insurmountable problem by the GoI to the Reserve Bank of India (RBI). It is one of the problems that the RBI looked at with a six-month horizon through a high-level committee expected to be announced by the end of December 2018. New Year seems to start with a look at the Christmas Star!!

Defining MSMEs

The sector has multiple regulators but a single law: MSME Development Act 2006. The definition of the MSMEs based on investment was set to move to another single parameter – turnover — but was whittled down by Parliament. The ideal would be a combination of turnover and employment as this sector employs the largest number of people next only to agriculture. But most of the firms falling under the unregistered category mask actual employment. Developed economies like Germany and Malaysia having a large SME sector define them on these two parameters.

Only 16% of the MSMEs is estimated to have access to institutional credit. MSMEs that are self-funded account for 20% and include proprietary firms, private cooperatives, private self-help groups, khadi and village industries, coir industries and artisans providing huge employment opportunities. They also ensure regional balance through industrialisation of rural remote and less developed areas.

Some 98% is still owner-driven – proprietary or family driven partnerships — and a few alone are in the private limited category. Having included services in the defined category of the sector since 2006, manufacturing has suffered heavily.

Looking at the global SME sector one would notice that India does not stand in isolation. While a few countries like Germany, Malaysia, Netherlands and China stand out in resolving problems affecting this sector, India is still in the melting pot striving to create an ecosystem congenial for the growth of MSMEs and providing easy access to credit.

Many Challenges

New schemes like Make in India, Start Up and Stand Up India, Mudra and the latest 59Minute sanctions have not altered the scenario significantly. The services sector crowds out the manufacturing sector. Around 95% of Mudra loans has also gone in favour of the services sector below the credit limit of Rs 5 lakh per enterprise.

Nearly a lakh of enterprises are estimated to be sick or non-functional. Banks that lent to them earlier hardly showed interest in their revival or restructuring despite clear guidelines from both the RBI and the GoI, going by the fact that only 7% are considered potentially viable and just around 2% revived with an average of less than Rs 14-15 lakh per enterprise. Though Industrial Health Clinics provide a ready answer as proved by the Telangana government, there are few takers among banks.

Several studies have brought out that access to credit is a major area that requires reforms. Several banks have been distancing themselves from both entrepreneurs and enterprises due to the multi-layered approach they follow — one markets the loans; the other scrutinises the application and processes; the third sanctions and the fourth at the branch-level finally disburses the loan. In the end, due to inadequate staff and limited knowledge, due diligence, monitoring and supervision suffer. Information asymmetry and adverse selection are the outcomes.

Simple Steps

Informal or unorganised enterprises still dominate the sector and formalising them requires simple documentation and extension of flexible terms of credit based on cash flows. High process costs and turnaround time; demand for excessive collateral; conflict between social objective and profitability; geographical disparities; high cost of funds; low scale-up capabilities; single product lines; and complex product regulation orders are major challenges to provide easy access to credit.

Inconvenient provisioning norms and non-performing loan threshold on a par with their elder brothers followed by poor intent and low ability to pay back the loans compound the challenges. Banks that debit inspection charges to the unit’s accounts can hardly agree to this deficiency in public. The regulator knows the position but has no solution.

Banks invariably insure machinery while extending credit to the MSMEs. However, there is no evidence that there are any claims that are settled save fire accident out of this insurance mechanism although premium is debited to the accounts. The Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) guarantees are issued in large measure for loans up to Rs 10 lakh mandatorily although such guarantee can be extended for loans up to Rs 2 crore.
Sidbi as an umbrella institution for the CGTMSE has a conflict of interest as the latter also extends guarantee to the loans sanctioned even by Sidbi directly. Sidbi even after 27 years of existence is yet to provide leadership in lending to the sector. Its schemes are thinly spread on the refinance window.

Data Integration

The Public Credit Registry that provides scope for better information flow across credit agencies requires digitisation of the sector that is estimated to have only 27% as digitally literate. If reliable data exists, integration challenges can be addressed when a data beehive is set up. In RBI Empowered Committees of MSMEs and SLBCs, data presented have no coherence. Integrity of data has been questioned many times.

Udyog Aadhaar of the Ministry of MSMEs – the enterprise registration data — does not capture data in full. If systems are to perform, data is crucial. Cleaning up existing data is the first step before new sets of data are put in place for integration of data across clientele bases and institutions with diverse capabilities.

The KC Chakrabarty Committee appointed by the RBI in 2007 and PMO Committee of 2009 were the last two committees that examined the issues in great depth and offered a few solutions. Credit to MSMEs in general, and MSEs in particular, has been looking southwards almost for seven years in a row. Cascading effect of the corporate sector NPAs still hangs on the vendors, viz, MSMEs. Challenges mentioned above still remain. At its November 2018 board meeting, the last of Urjit Patel as Governor, the RBI decided to set up a high-level MSME Committee to resolve several issues facing the sector. The sector as usual lives on hope.

(The author is an economist and senior banker. The views are personal)

Values are the Elixir of Life

Values are the elixir of life

Most countries which are less spiritual than India are less corrupt than us and they suffer from less poverty. Why should we have any spirituality at all in our country? Sadguru Jaggi Vasudev responded to this nicely. I thought of starting my discussion today with his thought.

Centuries ago, the whole world, far smaller than the one we are living today, no doubt, was looking to ancient India because India was very much in tune with both the outer and inner laws. Several tried to travel to India to learn and enjoy visiting the country. Columbus wanted to travel to India but landed in a different place; so was Vasco De Gama who landed in Panaji; it was Robert Clive who made to Calcutta. What was it that attracted them to this place? Only riches?  Jaggi Vasudev attributes it to spirituality.

Spirituality is something within of everyone and not one that you organize on the street, according to him. But we are doing too much outside and call it spirituality. “The physical existence is ruled by physical laws. If you are not in tune with them you suffer. Various cultures in the world have done far better than us in the world because they are in tune with the physical world.” However, their suffering within is untold, because they are not in tune with their inner laws. These inner laws teach us to be ambitious and not greedy; to have character with competence and not jealousy and incompetence and to live by values and culture but not by ego and extravaganza. Where are we after 71 years of independence? Why do we see greed everywhere? Why do we want to appear different from what we actually are? Politics and religion have some umbilical cord and this relationship whether Pope and the Church, Mohammad and Islam, Buddha and Peace, have all moved from the Court Halls of the then Kings or Monarchs.

Why Merger of PSBs not a good idea?

Human resource and cultural issues apart, most mergers in the past haven’t led to improvement in profits

Emboldened by the apparently frictionless merger of the associate banks with SBI, the Ministry of Finance has decided to merge two weak banks with one strong bank, namely, Bank of Baroda, Dena Bank and Vijaya Bank, in the PSB (public sector bank) space. That this should happen exactly 10 years after the Great Recession of 2008, which was triggered by big banks, indicates a certain overconfidence about financial stability in India.

Since nationalisation, Indian banking has grown and exhibited much diversity in size, content and structure, represented by PSBs, regional rural banks, new generation private banks, old private banks, foreign banks, cooperative urban banks, cooperative rural banks, small payments banks, small finance banks, and NBFCs.

Business correspondents support the financial inclusion efforts of banks. Such diversity and effective regulatory oversight contained the contagion effect of the decade-old global recession on the Indian economy. The Narasimham Committee (1994), while arguing for six large globally competitive banks, preferred closing the weak banks to merging them with strong ones.

 

There have been 39 mergers and takeovers during the post-nationalisation period, which includes the SBI merger. It is important to draw lessons from all these mergers. While all banks reduced their presence in rural and semi-urban, non-profitable centres post-liberalisation, SBI, post-merger, closed 5,000 branches, thus effectively guillotining the plan to reach the unbanked poor.

Regulator-driven financial inclusion efforts of 2005, board-monitored measures, and Jan Dhan have supplemented the financial inclusion agenda. India Post Bank is the new institution aimed at taking banking services to the doorsteps of the least banked.

Against this backdrop, the latest merger is enigmatic.

Former RBI Governors YV Reddy, D Subba Rao and Raghuram Rajan have, on one occasion or the other, cautioned the government against seeing consolidation as a panacea for the ills of the banking system.

Though the RBI’s Financial Stability Report has estimated healthy economic growth of over 7.5 per cent for 2018, it has warned against complacency. And, this comes despite legal and regulatory measures to stem the NPA (non-performing asset) rot in banking through ‘market-based resolution plan for insolvency’ (IBC), putting 11 banks under surveillance via prompt corrective action plan, and continuing efforts to de-stress the sector.

The government, however, has put together another merger, even before the results of the PCA were known.

Of the three banks — Bank of Baroda, Vijaya Bank and Dena Bank — slated for merger, BoB is on the plate for the second time in the merger exercise. As at the end of 2017-18, BoB was the biggest with a total income of ₹50,306 crore, a net loss of ₹2,432 crore and net NPA of 5.5 per cent. Vijaya Bank comes next, with a total income of ₹14,190 crore, a net profit of ₹727 crore, and net NPA of 4.4 per cent. And, Dena Bank recorded a total income of ₹10,096 crore, a net loss of ₹1,923 crore, and a net NPA of 11.95 per cent.

Profitability ratios

Results of a study by Jagadeeswaran et al on the pre- and post-merger comparisons of profitability — with the year of merger as base year — in the case of SBI, IOB, BoB, PNB, IDBI and OBC reveal that net profit to total income, net profit to interest income, net profit to total assets and net profit to net worth declined for all except PNB and BoB. The exception was partly due to the period of merger, when the capital regulations post-Basel did not hit them. Banking is all about financial intermediation. People are at the epicentre, both in front and behind the counters. The culture of the institutions is intertwined with the culture of the regions. Human resource and cultural issues have impeded the success of mergers across periods and nations.

It is, therefore, important that the big banks think twice before turning into unwieldy conglomerates. Basic banking and customer services cannot be compromised.

The government would do well to start development banks to fund infrastructure projects and, thereby, relieve PSBs of this task. Experience has demonstrated that PSBs are not right channel for the job as it involves their funding long-term projects with short term resources.

Universal banking did enough damage with banks selling more third-party products, eyeing hefty commissions, instead of focussing on core banking operations. Hopefully, thanks to the latest directive from the Finance Ministry, this damage will be minimal, where banks alone will stand to gain, and not the officials selling such products.

Looking ahead

While past accomplishments are no guarantee to future success, past failures can serve as good foundation for enduring success. To improve its own stock, the government would do well to concentrate on improving governance in PSBs, pledge not to interfere in loan sanctions, and move a resolution in Parliament that no party would indulge in loan write-offs either for the farm or other sectors unless the areas are affected by severe natural calamities.

Further, higher capital allocation with or without Basel-III cannot prevent bank failures triggered by systems, people and processes. Both demonetisation and GST had hit not just the MSMEs but also resulted in the lengthening of processing time. Even politically speaking, with elections round the corner, toying with the financial sector with mergers looks faulty, unwise and untimely.